Responsibilities:
- Formulate, lead, and drive business strategies, develop partnership, initiatives, and plan marketing campaigns for the Group’s ebusiness
- Analyze market trends and sales data for budget forecast and business performance review in order to achieve targets and maximize the profit
- Explore local and overseas business opportunities; develop and implement effective channels to enhance merchants and customers engagement
- Plan, develop and implement generic and personalized sales campaigns and promotions in different customer touchpoints to drive sales traffic and build platform awareness
- Monitor communications, contractual correspondence and contract administration relating to the platform
- Work closely and efficiently with internal parties such as Sales, Marketing, IT, Legal and external service providers, vendors or partners
- Develop and prepare the Standard Operation Procedures for the platform
- Collect and create business requirements and prepare presentations materials for introducing the platform to potential business partners
- Maintain and develop close relationship with business partners and customers
- Support and monitor the day-to-day operations of the platform, resolve issues and ensure operation efficiency
Requirements:
- Degree holder with over 15 years hands-on experience in business development, business analysis, sales management, marketing, CRM or e-commerce, preferably in retail field
- Cross border e-commerce experience highly preferred
- Good knowledge of customer journey design and user story mapping
- Good project management, analytical skills and ability to manage multiple tasks in an effective and efficient manner
- Passionate with good commercial sense and knowledge of e-commerce
- Self-starter, independent with good leadership skills
- Good command of both written and spoken English & Chinese
- Proficient in MS Office applications, especially Excel, PowerPoint and Word