Community Manager (NFT)

Responsibilities:

  • You will be responsible for managing and engaging with the organization’s online community (Discord, Telegram, Twitter, Instagram, Facebook, Youtube, etc.) in a way that builds brand awareness and a sense of community
  • You will work cross-functionally with partners while focusing on engagement, enjoyment, and growth
  • Engage with DeFi, Crypto and NFT communities daily through various online channels: Discord, Telegram, Twitter, etc
  • Increase brand awareness and community engagement
  • Listen, gather and share the community’s feedback and opinions with the team
  • Track community sentiment and provide actionable reports and recommendations
  • Respond to user questions, comments, and concerns in a timely manner
  • Enforce strict community rules, identify and remove bots
  • Help build and scale data pipelines for a rapidly growing global organization
  • Help build social/community measurement, attribution, and modeling
  • Build and maintain BI/dashboards and reports and also respond to ad-hoc requests

Requirements:

  • 1-3 years of community management experience in managing online communities on Telegram and Discord
  • This person MUST have actual experience in the blockchain, crypto, and NFT space
  • Proven record of community engagement and management in the crypto, DeFi space
  • Strong experience with Telegram and Discord is a must
  • Excellent written and verbal communication skills
  • Experience identifying and delivering helpful community content
  • A creative, strategic approach to community growth and engagement

Job Details

  • Negotiable
  • Hong Kong

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