Senior Specialist – Voice Network

Our Client is looking for a talent who has contact centre system experiences to work on its digital transformation project with latest voice technology.

Responsibilities:

  • Involved in each stage of project management with voice system from plan/upgrade and implementation
  • Support technical team to implement a contact centre system and VoIP network
  • Work along with network engineer team to meet maintenance issues and project demand and provide coaching with necessary advice and guidance
  • Assist system performance planning and review specification documentation regularly

 

Requirements:

  • Bachelor Degree in Computer Science or equivalent
  • 6+years industry experience in voice network experiences
  • Strong knowledge in Data, VoIP, PABX, Telecom and Voice Services
  • Strong leadership with people management and problem solving skills
  • Fluent in English and Cantonese (Mandarin is a plus)

Job Details

  • Negotiable
  • Hong Kong
  • Permanent

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