Senior Manager – Data Centre Services

This is a managerial position in leading technical team to responsible for efficiently managing critical data center facilities and IT operations.

Responsibilities:

  • Oversight high-risk IT change activities and work along with client support, architecture planning and infrastructure service team
  • Manage IT Operation team with a command centre environment
  • Responsible for IT incident network architecture align with compliance and architectural standard and policies.
  • Deliver operational processes based on ITIL principals in Operations, Change, Service Restoration, Configuration and Production Scheduling.
  • Measure KPI ‘s of team and service delivery with  continuously improving service quality.
  • Work along with Enterprise Systems team to drive substantial ongoing improvements in automation and to ensure the highest performance and availability of Data Center.

Requirements:

  • Bachelor Degree in Computer Science or equivalent
  • At least 10+ years industry experience in data center services in large/ complex enterprise environment with 5+ supervisory duties
  • Strong knowledge in Data Centre architecture, infrastructure and critical facilities management
  • Strong leadership with people management and problem solving skills
  • Fluent in English and Cantonese (Mandarin is a plus)
  • Familiar with Data Centre automation, ITIL, infrastructure operation

Job Details

  • Negotiable
  • Hong Kong
  • Permanent

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