Senior Business Intelligence & Analytics Manager

My client is an international well-known financial institute and looking for a BI & Analytics candidate to achieve and drive objectives of the business, engage the growth in customer acquisition, retention and usage of the products.

Responsibilities:

  • Develop and implement customer journeys across the customer lifecycle, leveraging customer insights to improve retention and targeting strategies
  • Lead the design, implementation, and maintenance of advanced business dashboards, customer segmentation models (needs, behavior and value) and proprietary forecasting models, using statistical analysis
  • Anticipate future Business Intelligence, management information, and data management needs
  • Collaborate with internal teams to strategize the campaigns across all digital channels
  • Lead and guide the team to develop and to complex programs, queries per business specifications
  • Transform the business requirements into programs and processes to deliver high quality information deliverables, example, analysis, management information reporting, data extracts, campaign files

Requirements:

  • University degree or Master’s in Computer Science, Mathematics, Statistics, Engineering or Information Technology
  • 10 years’ experience with leading a team responsible for data analytics, database management, business intelligence in large customer bases
  • Experience in Campaign Management and business analysis via digital channels
  • Hands-on developing campaign planning processes, statistical analysis and machine learning
  • Knowledge of data mining tools (SAS), Business Intelligence software packages and big data
  • You must be strategic, tactical, problem solver, organised and identify opportunities
  • Advantage knowledge in campaign messaging, A/B testing, post-campaign analysis using a CRM/marketing automation tool
  • Less experience will be considered for lighter role

Job Details

  • $70,000+
  • Hong Kong
  • Permanent

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