Operation Manager (Cryptocurrency)

Our Client are looking for an Operation Manager to plan, direct and coordinate local operations for the upcoming digital asset exchange in their newly office expansion in Hong Kong.  Besides day-to-day operations, the manager will also need to lead and ensure various key projects and initiatives are being executed in a timely and professional manner.


  • Assist in establishing and coordinating the digital asset exchange operations;
    Ensure the following aspects are well covered and managed:

    • Client onboarding (KYC/AML)
    • Customer services
    • Billing & Dealing
    • System maintenance
    • Banking relationships
  • Set up and implement the client onboarding and customer service process while ensuring we comply fully to the internal AML/KYC policies and relevant external regulations
  • Work closely with other support teams, vendors and business partners to ensure all the needed operational components of the exchange are well assembled and glitch-free
  • Plan and set up the needed operational capacity for new business opportunities
  • Produce periodic and ad hoc data analyses and business performance reports
  • Handle and solve ad hoc operational issues


  • Bachelor’s degree holder
  • Minimum 5 years of operation experiences in the financial industry, preferably with prior operation experience in investment banks, hedge funds or securities brokerages
  • Flexible, hands-on and able to multi-task; able to work in a fast-moving environment
  • Demonstrated resourcefulness in setting priorities
  • Willingness and passion for streamlining and automating work processes
  • Excellent people skills with ability to work with a dynamic leadership team
  • Prior experiences in crypto / blockchain field will be a plus
  • Fluent in English and Chinese

Job Details

  • Negotiable
  • Hong Kong
  • Permanent


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