Customer Service Officer (MPF/Pensions)

Responsibilities:

  • Provide customer service and follow up the clients inquires by phone calls / emails in a professional manner
  • Products to cover including Medical, MPF
  • Ensure the service is up to standard and comply with regulatory requirements
  • Resolving customers, agents and counter service enquiries

Requirements:

  • Degree/Diploma
  • At least 3 years experience in insurance industry¬†
  • Strong communication skills with phone handling experience
  • Self-motivated, responsible and has a positive mindset of personality
  • Excellent command in English, Cantonese and Mandarin
  • Immediate available is preferred

Job Details

  • Negotiable
  • Hong Kong
  • Permanent

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