Responsibilities:

• Provide customer service and follow up the clients inquires by phone calls / emails
• Products to cover including Medical, MPF
• Handle questions with professional MPF knowledge and in good manner
• Ensure the service is up to standard and comply with regulatory requirements
• Resolving customers, agents and counter service enquiries

Requirements:

• Degree/Diploma
• At least 3 years experience in insurance industry
• MPF or related experience is preferred
• Strong communication skills with phone handling experience
• Excellent command in English, Cantonese and Mandarin
• Immediate available is preferred