Our client is a multinational insurance company seeking a Customer Experience Insights Manager to assist with the delivery of customer insights on multiple projects

Responsibilities:

• Independently manage a wide range of research projects
• Conduct quantitative and qualitative analyses and insights delivery on projects
• Provide actionable insights and suggestions for project optimization
• Liaise with internal teams throughout the entire insight delivery process
• Identify opportunities or areas of improvement for future research designs

Requirements:

• Bachelor’s Degree in Marketing, Statistics, or related disciplines
• Minimum of 10 years of experience in international research management
• Experiences in the Financial or Insurance sectors are greatly preferred
• Near native level of English
• Strong and track record of previous quantitative and qualitative CX skills
• Candidates with agency backgrounds are a bonus