CRM Manager (Digital / Financial)

Our client is a leading financial institute. This is an in-house opportunity that you will be working along within the Digital Marketing team to design and execute the customer engagement strategy for developing and deepening of relationship with company’s customers.


  • Develop and implement customer engagement strategy
  • Increase engagement, sales leads and increasing revenue
  • Drive and apply customer segmentation, growth insight for marketing programs to increase ROI
  • Cooperate with teams including marketing, customer experience and BI 
  • Working on new strategies with internal teams for solutions and ideas to engage customer journey 


  • University degree or above preferred
  • At least 5 of experience in Digital Marketing, ideally hospitality, travel and/or retail industry
  • Excellent team work, proactive, problem solver
  • Experience with customer journey management, customer segmentation and/or database marketing
  • Fluent communication skills in Chinese and English
  • Candidates with less experience will be considered as an Assistant CRM Manager 

Job Details

  • Negotiable
  • Hong Kong
  • Permanent


Click and browser your CV here

Maximum upload file size: 10MB

*Required (All information are kept private and confidential)